To provide one stop destination for retail, agriculture, vehicle, home, MSME, education loans and personal needs of consumers, a Customer Outreach Initiative Programme was launched at Convention Centre, Lunglei on 4th October 2019 (Friday) by the Chairman, Lunglei High Powered Committee, MLA Pu Lawmawma Tochhawng.

The programme, organized by State Bank of India (SBI) and other nationalized Banks saw a very positive response, with a good number of businessmen and the general public thronging the location and interacting with the bankers present. In line with the government's thrust on Digital India, the initiative also focused on financial inclusion schemes and digital payment methods so as to encourage consumers and merchants to increasingly shift to these payment modes which will in turn reduce footfall in Bank branches.

Speaking at the inaugural program, Chairman, Lunglei High Powered Committee, MLA Pu Lawmawma Tochhawng praised the initiative made by the Banks to reach out to their customer base and collectively address their needs and concerns. The MLA, himself a seasoned businessman shared his entrepreneurial journey with the audience, emphasizing the important part that Bank loans played in growing his business over the years. He also reminded the Bankers and the customers to deal with one another with dignity and respect.

Pi C. Lalremtluangi Chief Manager, SBI Lunglei branch and Pu LP Lalchangkima, Regional Manager & Convenor of SLBC also spoke at the inaugural.