3091/2022-2023

Aizawl 16th December 2022: LPG Online Refill Booking & Home Delivery ni 1 Dec 2022 tanga hman turah Consumer te hriat tur pawimawh te :

1. LPG Refill Book by miss call: 8454955555 hi mahni duhdan a Save phawt tur.
- Gas book duh hunah Miss call tawp tur.

2. By Whatsapp: 7588888824 save tur. REFILL tih hi 7588888824 send mai tur.

3. By SMS: 7718955555 hi mahni duhdana save phawt tur.
• Call tur a ni a, a rawn sawi angin register tur a ni.
• SMS hmanga register dan:
• (16 digits Cons. ID) space (last 4 digits of Aadhaar No.)7718955555
- Gas Book duh chuan : SMS in REFILL 7718955555 tih thawn tur.

4. By App : Play-Store atangin IndianOil ONE app download a, registration tih hnuah awlsam takin Gas Refill booking leh thil dang te tih theih a ni.

5. IOCL portal cx.indianoil.in ah hian in register a, awlsam takin Book theih ani.
cx.indianoil.in/webcenter/portal/LPG/pages bookyourcylinder

6. Chenna address, Ph no. etc te a danglam tawh chuan update zel tur a ni. KYC a fel loh chuan Gas Agent-ah kalin awlsam takin tih theih a ni.

7. Phone no. hi LPG connection tih laia Ph No. Kha hman tur a ni. Phone number OR e-mail thlak duh tan link : (OTP nen tan kawp a ngai ang)
cx.indianoil.in/webcenter/portal/LPG/pages_profile360

8. Gas man hi a duh tan pek lawk theih a ni a, delivery boy in a dah hunah tualchhung deliverv charge Rs 70/- aia tam lo pek belh tur a ni.

9. Subsidy luh dan check theihna link leh complaint awlsam taka siam theihna:
cx.indianoil.in/EPICIOCL/faces/GrievanceMainPage.ispx

10. Dan ang taka Online Refill Booking tih hian transparency a keng tel a, buk dik leh him tha, subsidy luh kawngah kawngro a tu hle bawk a ni.

11. Home Delivery kalpui tur hi sorkar Notification No.B. 12013/4/2022-FCS&.CA dated 01.11.2022 leh IOC - Marketing Discipline Guideline 2022 (MDG 2022) in a sawi anga kalpui tum a ni.

12. MDG 2022 in a sawi angin consumer hnena gas pekchhuah tur reng reng a tling tha leh him ngei chauh a ni tur a ni. (Gas bur ruak hi 14.8 Kg (a burah a inziak) leh a Gas tak 14.2 Kg = 29 Kg vel a ni ang). Delivery boy-in address dik takah va contact-in a dah ang a, a tul zawng zawng a check fel thlap ang a, Gas card-ah ziak lutin Cash memo a pe chhuak bawk ang. Tin, 'Get cylinder checked for weight and leakage at the time of delivery' tih chuang Cash memo a pe ang. Ref: MDG 2022 Chapter 1 (c), (d), (e), (f), (g), (h), (i), (1), 1.6 (ii).

LPG HOME DELIVERY PAWIMAWHNA THENKHAT TE

1. I.O.C. leh consumer inkarah transparency a awm dawn.
2. Dan ang taka gas book chuan subsidy pawh a lut tha ang.
3. Delivery boy in a dah thlap ang. Buk tling, leak lo dawn theihna chance a sang tawlh tawlh dawn. Receipt lak zel tur a ni.
4. Delivery boy in a dah dawn-ah a tul angin an lo contact ang.
5. In nghaktu nei mumal lo tan a tha lehzual dawn.
6. Consumer zahawmna a tizual dawn.
7. Gas changa intlar thup leh inchuh a reh tawh ang.
8. Tunlai khawvel changkanna nen LPG hi thlunzawm a ni tawh ang.
9. Smart city kan nih tawh avangin tih makmawh a ni tan.
10. Hun hlu tak save-na a ni.
11. Thil fello complain a remchangin a awlsam dawn.
12. Delivery boy a ngaih zel dawn avangin Employment a generate dawn.
13. Thildiklo tih theihna chance a tlem dawn.
14. A nih dan tur ang takin gas Aizawlah dawn a ni tawh dawn.
15. Internet leh online hmanga sumdawnna Online Business in hma a sawn zel dawn.
16. Sumdawng te hi Lal anni lova, thil leitu hi kan powerful zia a lang zel dawn.
17. Sumdawnna kha Direct- Direct a ni lehzual dawn. Third Party inrawlh theihna a kiam zel ang.
18. Sorkar leh IOC policy duhdana kal a ngai tawlh tawlh dawn a ni.